At Liltort, we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines the details of our shipping process, including delivery timelines, costs, and other important information. Please read this policy carefully before placing your order.

1. Shipping Areas

• We currently ship our products within India.

• For international shipping inquiries, please contact us at liltort09@gmail.com.

2. Shipping Costs

• Shipping costs are calculated based on the delivery location, package weight, and shipping method.

• The exact shipping cost will be displayed during the checkout process before you confirm your order.

• Free shipping may be available for orders above a certain amount (if applicable). Please check our website for ongoing promotions.

3. Delivery Timelines

• We strive to process and dispatch orders within 1-2 business days after payment confirmation.

• Delivery times vary depending on the shipping method and destination. Typically, orders are delivered within 5-7 business days within India.

• Delivery timelines are estimates and may be affected by factors beyond our control, such as weather conditions, customs delays, or logistical issues.

4. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

• You can use the tracking number to monitor the status of your delivery on the courier partner’s website.

5. Shipping Address

• Please ensure that your shipping address is accurate and complete at the time of placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

• If you need to update your shipping address after placing an order, please contact us immediately at liltort09@gmail.com or 9820138337.

6. Undelivered or Returned Orders

• If a delivery attempt is unsuccessful (e.g., recipient unavailable, incorrect address), the courier partner will typically make a second attempt.

• If the order is returned to us due to an unsuccessful delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.

7. Damaged or Lost Shipments

• While we take great care to ensure your order is packaged securely, please inspect your package upon delivery.

• If your order arrives damaged or is lost during transit, please contact us immediately at liltort09@gmail.com or 9820138337. Provide your order number, photos of the damaged package/product, and a description of the issue.

• We will work with the courier partner to resolve the issue and either replace the product or issue a refund.

8. Delays in Shipping

• In rare cases, delays may occur due to unforeseen circumstances such as extreme weather, natural disasters, or logistical challenges.

• If your order is delayed, we will notify you via email and provide an updated delivery timeline.

9. Contact Us

For any questions or concerns regarding our Shipping Policy, please contact us at:

• Email: liltort09@gmail.com

• Phone: 9820138337

• Address: RKARE & ATTIRES LLP, Gala No. 1, Kewal Industrial Estate, Senapati Bapat Marg, Lower Parel, Mumbai-400013.

Effective Date: 06/02/2025

Thank you for choosing Liltort. We appreciate your trust in us and are committed to delivering your orders safely and on time!